Privacy Policy

1. Introduction and Scope

This Privacy Policy describes how Waggex (“Waggex,” “we,” “us,” or “our”) collects, uses, and shares information about you and your employees through our website and the use of our payroll management platform (the “Service”).

By using the Service, you consent to the data practices described in this policy. This policy does not apply to the practices of companies that Waggex does not own or control, or to individuals that Waggex does not manage or employ.

Effective Date: October 30, 2025
Last Updated: October 30, 2025

2. Information We Collect

We collect information primarily to provide, maintain, and improve our payroll services and to comply with legal and regulatory obligations.

2.1. Information Provided by You (The Customer)

• Account Data: Company name, legal entity information, tax identification numbers (EIN), banking details, and administrator contact information.
• Employee Data: Full names, addresses, Social Security numbers (SSN) or other national identifiers, date of birth, wages, tax withholding information, employment start/end dates, and banking information for direct deposit.
• Customer Support Data: Information you provide when contacting our support team.

2.2. Information Collected Automatically

• Usage Data: Information about how you access and use the platform (e.g., login times, features used, pages viewed).
• Technical Data: IP address, browser type, device type, operating system, and unique device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar technologies (like web beacons) to track activity on our Service and hold certain information. (See Section 6).

3. How We Use Your Information

• To Provide the Service: Process payroll, calculate taxes, manage deductions, file required regulatory reports, and facilitate direct deposits.
• Compliance: Meet federal, state, and local legal requirements for tax and employment reporting.
• Account Management: Manage your account, provide customer support, and communicate service updates.
• Security: Detect, prevent, and address technical issues, security breaches, and fraud.
• Improvement: Analyze usage trends and enhance the platform’s functionality and features.

4. How We Share Your Information

We share employee and business information only as necessary to provide our core services or as required by law.

• Service Providers: Trusted third-party vendors (e.g., banks for direct deposit, hosting providers, technical support) who are obligated to use data solely to perform services for us.
• Governmental/Regulatory Bodies: Disclosures required by law to comply with tax filings, court orders, subpoenas, or other government requests (e.g., IRS, state tax agencies).
• Business Transfers: If Waggex is involved in a merger, acquisition, or asset sale, your information may be transferred as a business asset.

We do not sell your personal data or your employees’ personal data to third parties for marketing purposes.

5. Data Security

The security of your data is paramount. We implement a variety of security measures, including:

• Encryption: AES-256 encryption to protect sensitive data in transit and at rest.
• Access Control: Limited access to personal data to only those who need it to perform their jobs.
• Audits: Regular audits of systems and processes to ensure compliance with best-in-className security standards.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Biometric / Face Data Collection and Use

Waggex FaceLens uses facial recognition features solely for employee attendance verification purposes. When enabled by an authorized organization, the app may capture a live facial image during employee check-in or check-out and generate a facial template or mathematical representation for identity matching.

7. What Face Data We Collect

We may collect the following face-related information:

• Live facial image captured during attendance marking
• Enrolled profile image provided by the organization or employee
• Facial template / biometric representation generated for comparison
• Attendance event data such as date, time, device, and successful verification status

We do not collect face data for public identification, advertising, profiling, or unrelated monitoring purposes.

8. How Face Data Is Used

Face data is used only for the following limited purposes:

• Verify the identity of a registered employee
• Prevent proxy or fraudulent attendance marking
• Record accurate check-in and check-out attendance
• Improve the security and reliability of attendance processes

Face data is not used for marketing, advertising, behavior tracking, or sale to third parties.

9. Sharing of Face Data

Waggex does not sell, rent, or disclose face data to third parties for commercial purposes.

Face data may be processed only by:

• Waggex authorized systems
• Secure hosting or infrastructure providers acting on our behalf under confidentiality and data protection obligations
• The customer organization administering its employee attendance system

10. Storage and Security

Face data is stored using reasonable administrative, technical, and physical safeguards designed to protect personal information, including secure transmission and restricted access controls where applicable.

11. Retention of Face Data

Face data is retained only for as long as necessary to provide attendance verification services, maintain customer records, or comply with legal obligations.

Generally:

• Attendance capture images may be retained for a limited operational period
• Facial templates may remain active while the employee remains enrolled in the customer organization’s system
• Face data may be deleted when an employee is removed, the account is terminated, or a valid deletion request is processed, subject to applicable law

12. User / Organization Controls

Organizations using Waggex FaceLens are responsible for obtaining any required employee notices or consents under applicable law. Authorized administrators may request deletion or management of employee face data in accordance with account controls and legal requirements.

13. Use of Cookies and Tracking

Cookies are files with a small amount of data that are stored on your device. We use cookies to:

• Essential Functionality: To securely log you in and remember your preferences.
• Performance: To collect analytics data that helps us understand how the service is being used and how we can improve its speed and design.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.Use of Cookies and Tracking

14. Your Data Protection Rights

Depending on your location, you or your employees may have certain rights regarding the Personal Data we hold:

• Access: The right to request copies of your Personal Data.
• Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
• Erasure: The right to request that we erase your Personal Data, subject to our legal and regulatory requirements (especially tax and compliance records).
• Restriction of Processing: The right to request that we restrict the processing of your Personal Data, under certain conditions.

To exercise any of these rights, please contact us using the details below.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

16. Disclaimer of Responsibility for Misuse

If you have any questions about our use of cookies or other technologies, please contact us:

17. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us:

• Email: support@waggex.com
• Address: Waggex, Phase 8-B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 140307, India.